Deliver projects on time and on budget with Dynamics CRM 2016

New datacenter regions for CRM Online

Datacenter regions	Service area	Service available	Information
Canada	Canada	June 2016	About Microsoft Cloud Canada
India	India	May 2016	About Microsoft Cloud India
Japan	Japan	March 2015	About Microsoft Cloud Japan
Oceania	Australia, New Zealand, Fiji	Q1 CY2015	About Microsoft Cloud Australia

Please refer below link for more information.

https://technet.microsoft.com/en-us/library/dn956534.aspx

Deprecation announcements with Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pack 1

In order to continue to provide great capabilities for people using Microsoft CRM, occasionally Microsoft need to replace older capabilities with better ones. Because these changes can be disruptive we provide as much advance notice as they can so that you can be ready to make any necessary transition

·         Deprecation of the Microsoft Dynamics CRM 2011 endpoint

·         Updates to the CRM SDK assemblies

·         Removal of the Use legacy form rendering option

·         Deprecation of some knowledge management entities

·         Removal of support for older Android versions

·         Reminder that the Microsoft Dynamics CRM List component is deprecated

Please refer below link for more information.

https://blogs.msdn.microsoft.com/crm/2016/06/17/deprecation-announcements-with-dynamics-crm-online-2016-update-1-and-microsoft-dynamics-crm-2016-service-pack-1/

Voice of Customer for Dynamics CRM 2016

Voice of the Customer is a new Dynamics CRM 2016 feature that was created to capture feedback regarding your product or service from CRM. With Voice of the Customer, we can easily set up surveys, distribute them to contacts via workflows, and capture responses. This captured data can be utilized for generating reports, and making appropriate changes to your product/service.

Refer below link for more information.
http://www.inogic.com/blog/2016/07/voice-of-customer-for-dynamics-crm-2016/

Dynamics CRM 2016 Could Mean the End of Survey Monkey

We all know Survey Monkey is a great and simple survey tool, however we are also aware that it requires third party tools, hours of headache and unnecessary confusion to integrate all that rich data we’ve collected into our CRM solution.

Well, if you have Microsoft Dynamics CRM 2016 you can say goodbye to Survey Monkey. In the latest version of Dynamics CRM, Microsoft has introduced a new feature called the “Voice of the Customer (VotC).”

Refer below link for more information.

http://www.fmtconsultants.com/2016/06/dynamics-crm-2016-could-mean-the-end-of-survey-monkey/

CRM 2016 - Debugging Your Plug-ins with the Plug-in Trace Log

Dynamics CRM developers can sometimes find it difficult to debug plug-ins for CRM Online since they don’t have the luxury to debug them the same way they do it while writing plug-ins for CRM On-premises. 

Luckily, a new feature called Plug-in Trace Log was included with Dynamics CRM 2016.

Refer below link for more information.
http://www.powerobjects.com/2016/07/05/debugging-your-plug-ins-with-the-plug-in-trace-log/

IMPORTANT: only enable the Plug-in Trace Log feature if you are debugging or tweaking a plug-in. You don’t want to create thousands of trace log records if you are not debugging a plug-in.

Microsoft Dynamics CRM 2016 Release Preview Guide

Microsoft Dynamics CRM 2016 Release Preview Guide