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Saturday, July 30, 2016

New datacenter regions for CRM Online

Datacenter regions
Service area
Service available
Information
Canada
Canada
June 2016
India
India
May 2016
Japan
Japan
March 2015
Oceania
Australia, New Zealand, Fiji
Q1 CY2015


Please refer below link for more information.

Friday, July 22, 2016

Deprecation announcements with Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pack 1

In order to continue to provide great capabilities for people using Microsoft CRM, occasionally Microsoft need to replace older capabilities with better ones. Because these changes can be disruptive we provide as much advance notice as they can so that you can be ready to make any necessary transition
·         Deprecation of the Microsoft Dynamics CRM 2011 endpoint
·         Updates to the CRM SDK assemblies
·         Removal of the Use legacy form rendering option
·         Deprecation of some knowledge management entities
·         Removal of support for older Android versions
·         Reminder that the Microsoft Dynamics CRM List component is deprecated

Please refer below link for more information.

Thursday, July 14, 2016

Voice of Customer for Dynamics CRM 2016

Voice of the Customer is a new Dynamics CRM 2016 feature that was created to capture feedback regarding your product or service from CRM. With Voice of the Customer, we can easily set up surveys, distribute them to contacts via workflows, and capture responses. This captured data can be utilized for generating reports, and making appropriate changes to your product/service.

Refer below link for more information.
http://www.inogic.com/blog/2016/07/voice-of-customer-for-dynamics-crm-2016/

Thursday, July 7, 2016

Dynamics CRM 2016 Could Mean the End of Survey Monkey

We all know Survey Monkey is a great and simple survey tool, however we are also aware that it requires third party tools, hours of headache and unnecessary confusion to integrate all that rich data we’ve collected into our CRM solution.
Well, if you have Microsoft Dynamics CRM 2016 you can say goodbye to Survey Monkey. In the latest version of Dynamics CRM, Microsoft has introduced a new feature called the “Voice of the Customer (VotC).”
Refer below link for more information.

CRM 2016 - Debugging Your Plug-ins with the Plug-in Trace Log

Dynamics CRM developers can sometimes find it difficult to debug plug-ins for CRM Online since they don’t have the luxury to debug them the same way they do it while writing plug-ins for CRM On-premises. 
Luckily, a new feature called Plug-in Trace Log was included with Dynamics CRM 2016.


Refer below link for more information.
http://www.powerobjects.com/2016/07/05/debugging-your-plug-ins-with-the-plug-in-trace-log/

IMPORTANT: only enable the Plug-in Trace Log feature if you are debugging or tweaking a plug-in. You don’t want to create thousands of trace log records if you are not debugging a plug-in.
Sri Lanka .NET 
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