We all know Survey Monkey is a great and simple survey tool, however we are also aware that it requires third party tools, hours of headache and unnecessary confusion to integrate all that rich data we’ve collected into our CRM solution.
Well, if you have Microsoft Dynamics CRM 2016 you can say goodbye to Survey Monkey. In the latest version of Dynamics CRM, Microsoft has introduced a new feature called the “Voice of the Customer (VotC).”
Refer below link for more information.
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